Keep the device unmodified
Do not physically modify the computer equipment. Do not remove asset tags or apply stickers or skins.
Computer equipment policy
These rules apply to your company-issued device.
Protect it from liquid
Do not expose the equipment to liquid or moisture. If a spill occurs, shut down the laptop immediately, unplug power, attempt to dry it, and contact the EIT Service Center or local IT Support.
Keep it with you while traveling
Do not store the laptop in a car, including the trunk. Retrieve it from an overhead bin or under a seat before leaving.
Report loss or theft
Report a lost or stolen device to the Security Operations and Information Center immediately at 614-757-3333.
Headsets
Global Technology and Business Services does not supply headsets. Contact your department's administrative assistant to order one.
Return replaced equipment
Equipment replaced because of tech refresh, breakage, or separation must be returned within 14 days. Devices not returned within that timeframe will result in a charge to the business cost center.
Get your first-day password
Do not log in before your start date
Do not log in until your start date unless your hiring manager directs you otherwise.
Obtain your password
A password was generated during onboarding. Contact your manager for the first-day password. If you have not received it, contact the EIT Service Center to request a password reset.
Configure Okta multi-factor authentication
Multi-factor authentication is mandatory for employees and provides an additional security layer for company information and resources.
Open the Okta login page on your phone
Use the Cardinal Health login site.
Open login.cardinalhealth.netSign in to Okta
Log in using your Enterprise ID.
Set up multi-factor authentication
Complete the requested MFA setup.
Finish enrollment
When setup is complete, select Finish.
Set up your new laptop
After configuring Okta MFA, connect the power adapter and press the power button.
Do not turn off or restart the computer
The device may restart several times during setup. Do not manually power it down unless directed by the Service Center.
Confirm your region
Select your country or region, then select Yes.
Choose a keyboard layout
Select the desired keyboard layout, then select Yes.
Skip the second keyboard
When asked whether to add a second keyboard layout, select Skip.
Connect to a network
Select an available network and connect to the internet. At a Cardinal Health facility, select the Guest wireless network.
Allow the device to update
After the device connects to the internet, allow a few moments for the update screen to complete.
Authenticate your enterprise logon
Start with Microsoft sign-in, continue to the Cardinal Health credentials screen, and complete Okta Verify.
Allow automated setup to finish
The device will reboot several times and may take a couple of hours to complete.Do not power down the laptop manually.
Sign in to Windows
Press CTRL + ALT + DELETE. Use the credential format that matches the login screen shown on your device.
Connect GlobalProtect
Enter your enterprise credentials and authenticate through Okta Verify. GlobalProtect establishes a secure, encrypted connection to the internal network.
Confirm your certificate
If prompted, select OK, then confirm connectivity in the GlobalProtect client.
Install applications
Open Company Portal from the desktop or search for it in the Start menu. If an application is unavailable, submit a Software License Request through Get IT Help.
Common questions
I do not have my first-day password
We recommend that you contact your manager to obtain your first-day password. If you have not received it or it's not functioning, please contact the EIT Service Center to request a password reset.
An application is missing from Company Portal
Submit a Software License Request through Get IT Help.